Doing business in Cardiff isn’t like doing business anywhere else. It’s a city with a strong identity, proud, fast-moving, and full of character. That’s why cookie-cutter IT support just doesn’t cut it. At CST, we take time to understand how you actually work: who’s on your team, what systems you rely on, and how your day tends to unfold. We’re not about scripts or ticket numbers. When something goes wrong, you’re speaking to someone who already knows the setup and probably your name too.
24/7 Helpdesk & Remote Assistance
Forget call tickets. Reach a skilled engineer immediately, whether by phone, chat, or secure remote connection. Most issues are resolved before you even know there was one.
Onsite & Deskside Tech Support
When remote fixes aren’t enough, our technicians will visit your office to troubleshoot and restore systems quickly. We cover everything from desktop hardware to network devices.
Proactive Network & Server Monitoring
Our systems constantly track your infrastructure. We intervene at the first sign of trouble, often resolving issues before they can impact your team.
Cloud Migration & Management
Whether it's Microsoft Azure, Office 365, or a hybrid solution, our experts design and manage your cloud environment to scale with your needs.
Cyber‑Security & Emergency Response
Have peace of mind knowing we’ll react swiftly to any breach or incident. Our security framework includes tailored strategies, incident handling, and constant safeguarding.
Office Moves & IT Mergers
Planning a relocation or integration? We coordinate every technical element, from network setup to workstation deployment to minimise disruption .
CST Promise
We are committed to providing you with the best possible service. We listen, we understand and we’re always here for you. We like to think using CST is just like having your own IT department, only better. We try harder because that’s what good suppliers do.
If you’d like to chat things through in more detail, please…
More Than Fixes, We Prevent Problems Before They Happen
Let’s face it, keeping IT running smoothly while juggling everything else is a stretch, even for the most capable teams. Systems crash, updates get missed, and before you know it, half the office can’t connect to the printer. That’s where CST makes a real difference. We don’t just wait for things to break, we’re constantly working in the background to stop problems before they start. It’s like having an in-house IT team, but without the overhead, the sick days, or the learning curve.
Support That’s Built Around You, Not a Script
What makes CST different isn’t just the tech know-how (though we’ve got plenty of that). It’s the way we work with people. We’ll never push a solution just because it’s new, we recommend what fits your business, even if it’s the less flashy option. And because we already know your setup inside out, we can step in quickly when something goes wrong, no call centre scripts, no starting from scratch. Just real help, right when you need it.
IT Support Cardiff FAQ's
Why should I work with CST?
Because we actually listen. We take time to understand how your business runs day to day, what’s working, what’s frustrating, and what’s being held together by a quick fix. Then we build support around that. No jargon. No pushy sales. Just practical help from people who know their stuff and actually pick up the phone when you call.
Why is CST different to other IT Support providers in Cardiff
A lot of IT companies promise the earth, then disappear into ticketing systems and endless wait times. We’re not about that. When you work with CST, you get straight through to someone who knows your business and your setup. It’s personal, it’s responsive, and it actually works.
What type of IT Support do I need?
That really depends on how your team works. If you're mostly office-based, we’ll focus on keeping your network, hardware, and systems running like clockwork. If you're hybrid or fully remote, we’ll make sure your team can log in securely from anywhere without the headaches. Either way, we’ll figure it out with you, no guesswork, no assumptions.
Is an IT Support Contract with CST Cardiff Flexible?
Yes, and that’s a big part of why businesses stick with us. We offer rolling monthly contracts because we believe support should be earned, not locked in with fine print. If things change or your needs shift, we adapt. No long-term tie-ins, just a service that works for where you’re at now.
Do you offer 24/7 IT Support?
We do. Whether it’s midday or midnight, we’ve got engineers on hand to help. Some of our clients run outside regular office hours, so we make sure our support doesn’t stop at 5pm. If something breaks out of hours, we’re ready to jump in and sort it.
What do you specialise in?
In short, making IT simpler. We specialise in proactive support, cloud solutions like Microsoft 365 and Azure, cyber security, and getting businesses fully set up for remote and hybrid working. We also work closely with schools and SMEs, so we know how to tailor systems to tight budgets or fast-changing needs.
Free Comprehensive Site Audit
Find out how CST can optimise your business with a comprehensive IT Site Audit - Completely free!
